Every Suspension Type. Catalogued.
Browse 177+ documented suspension scenarios across 18 major platforms. Each type links to a detailed cause page with recovery protocols.
Amazon Seller20 types
View hubProduct Safety Complaint
Your selling privileges have been removed because products you listed have been identified as potentially unsafe, missin...
Linked/Related Account Issue
Your account has been suspended due to association with another account that has been suspended or has policy violations...
Performance Metrics Violation
Your account has been flagged due to performance metrics falling below Amazon's requirements. This includes Order Defect...
Restricted / Prohibited Product
Amazon maintains lists of restricted and prohibited products that require pre-approval, special certifications, or are e...
Section 3 Violation (Business Solutions Agreement)
Amazon's Section 3 of the Business Solutions Agreement (BSA) governs seller conduct, product listings, and transaction i...
Used Sold as New / Condition Complaint
Amazon suspends sellers when buyer complaints indicate items listed as 'New' arrived in used, damaged, or opened conditi...
Dropshipping Policy Violation
Amazon allows dropshipping ONLY if you are the seller of record, your packaging and invoices show your name (not the sup...
Inauthentic Items Complaint
Your account has been flagged for selling items that customers or Amazon suspect are not authentic. This requires provin...
Appeal Denial Loop
When Amazon repeatedly denies your Plan of Action or appeal submissions, you are in an appeal denial loop. This is a cri...
Review Manipulation / Abuse
Amazon strictly prohibits any attempt to manipulate customer reviews, including offering incentives, using review servic...
Funds Withholding / Disbursement Hold
Amazon may withhold your funds (disbursements) even when your account is not fully suspended. This can happen due to ver...
Intellectual Property Complaint
A brand owner or rights holder has filed an intellectual property complaint against your listing. This requires either p...
Brand Registry / Counterfeit Claim
A brand owner has filed a counterfeit or IP complaint against your listings through Amazon's Brand Registry Report a Vio...
Shipping & Fulfillment Performance
Amazon monitors seller shipping performance through metrics including Late Shipment Rate (LSR), Valid Tracking Rate (VTR...
Identity / Business Verification Failure
Amazon periodically requires sellers to verify their identity and business information through document submissions and ...
A-to-Z Guarantee Claim
Amazon's A-to-Z Guarantee protects buyers and allows them to file claims directly with Amazon when dissatisfied. These c...
Permanent Account Termination
Amazon has permanently terminated this account. This decision is final and not subject to appeal.
Policy Violation
Your account has been flagged for violating Amazon's selling policies. This could include listing policy violations, res...
Amazon Seller Account Review
Amazon places accounts under review for various reasons: unusual activity patterns, regulatory compliance checks, random...
ASIN / Listing Deactivation
Amazon deactivates individual product listings (ASINs) when they detect policy violations at the product level. This dif...
Meta Ads20 types
View hubCircumventing Systems Violation
Meta disabled your account for circumventing or attempting to circumvent their ad review process, enforcement actions, o...
Business Manager Restriction
Your Business Manager has been restricted or failed verification. This affects all connected ad accounts and requires co...
Policy Violation
Your ad account has been disabled due to a violation of Meta's Advertising Policies. Recovery requires acknowledging the...
Appeal Denial Loop
Your Meta Ads appeal has been denied one or more times. Repeated appeals with the same information decrease your chances...
Special Ad Category (Housing/Employment/Credit) Violation
Meta requires ads related to Housing, Employment, or Credit (HEC) to be marked as Special Ad Categories. These ads face ...
Low Customer Feedback Score
Your Page or ad account received a low customer feedback score (1-2 out of 5) based on post-purchase surveys. Meta penal...
Account Hacked / Unauthorized Ad Spend
Your Meta ad account has been compromised by unauthorized users who are running scam ad campaigns and racking up charges...
Unusual Activity / Security Review
Your account has been restricted due to detected unusual activity. This is often an automated security measure with high...
Business Verification Failure
Meta requires business verification to run certain ad types, access special features, or lift spending limits. Verificat...
Page Quality Review / Restriction
Your Facebook Page was flagged for quality issues: clickbait, misleading content, engagement bait, or low-quality landin...
Political / Restricted Category Ad Violation
Meta requires special pre-approval and verification for political ads, social issue ads, cryptocurrency promotions, and ...
Account Permanently Disabled
Meta has permanently disabled this account. This decision is final and not subject to appeal.
Ad Account Debt / Outstanding Balance
Your Meta ad account has an outstanding balance due to failed payments, declined cards, or unpaid invoices. Ad delivery ...
Landing Page Violation
Meta's automated systems scan landing pages every 72 hours, even after initial ad approval. Landing page violations are ...
Health Claims / Before-and-After Violation
Meta strictly prohibits ads with before-and-after imagery, exaggerated health claims, guaranteed results, or language th...
Meta Ads Account Restriction (Legacy)
DEPRECATED: Use issue-specific rulesets (META_ADS_POLICY_VIOLATION, META_ADS_UNUSUAL_ACTIVITY, META_ADS_PAYMENT_ISSUE, M...
Pixel / Conversion Tracking Issue
Your Meta Pixel or Conversions API is misconfigured, triggering data quality warnings or ad account restrictions. Issues...
Payment / Billing Issue
Your ad account has been restricted due to payment or billing issues. This is typically straightforward to resolve with ...
Ad Rejection / Disapproval
Your Meta ad was rejected for violating advertising policies. Common triggers include prohibited content, misleading cla...
Spending Limit Enforcement
Meta imposed or reduced your ad account spending limit. New accounts start with low limits, and limits increase based on...
Google Business Profile19 types
View hubReview Abuse / Fake Review Enforcement
Google has dramatically increased enforcement against fake, spam, and incentivized reviews in 2025-2026, removing over 6...
Business Name Violation / Keyword Stuffing
Google requires your business name to match your real-world signage and legal name EXACTLY. Adding keywords, locations, ...
Profile Hijacked / Unauthorized Ownership
Your Google Business Profile has been hijacked — someone else has claimed ownership, changed your business details, mark...
Address Mismatch / Location Verification Suspension
Google cross-references your business address against multiple data sources including postal databases, Street View imag...
GBP_CATEGORY_MISCLASSIFICATION
Choosing the wrong primary or secondary category confuses Google's classification system and can trigger a suspension. S...
GBP_DUPLICATE_LISTING
Google's automated systems detect when multiple listings appear to represent the same business at the same location. Thi...
Google Business Profile Suspension
A hard suspension means Google has completely removed your listing from Search and Maps. This is more severe than a soft...
Reinstatement Request Denied
Google denies reinstatement requests when the listing still violates guidelines, when submitted evidence is insufficient...
Google Call Forwarding Number
Google sometimes replaces your displayed phone number with a Google call-forwarding number. This tracks calls from your ...
Category-Triggered Suspension
Certain business categories experience higher suspension rates due to widespread abuse. Locksmith, plumber, HVAC, towing...
Edit Risk After Reinstatement
After getting reinstated, your listing enters a probationary period where Google's systems are more sensitive to changes...
Ownership / Access Conflict
Ownership conflicts arise when multiple Google accounts claim management rights to the same business listing. This commo...
Phone Visibility Filter
Google may hide your phone number from your listing if it detects issues such as a VOIP number that can't be verified, a...
Service Area Business (SAB) Violation
Service Area Businesses (SABs) that serve customers at customer locations have different listing requirements than store...
Deceptive Content / Misrepresentation Suspension
Google flags listings for deceptive content when the business name includes keyword stuffing, the listed services don't ...
GBP_VERIFICATION_FAILURE
Google requires business verification through postcard, phone, email, or video to confirm the business exists at the cla...
Verification Signage Mismatch
During video verification, Google's reviewers compare your physical signage against your listed business name. If your s...
GBP_APPEAL_DENIAL_LOOP
Google's reinstatement process involves both automated and manual review. When your appeal is denied, resubmitting the s...
Map Visibility Drop
A sudden drop in map visibility means your listing has been suppressed by Google's algorithm but not formally suspended....
PayPal17 types
View hubUnauthorized Transaction Claim
A claim was filed alleging an unauthorized transaction on your account. This can be filed by a buyer or triggered by Pay...
Gambling / Cryptocurrency Restriction
PayPal's Acceptable Use Policy explicitly prohibits most gambling and cryptocurrency transactions. Accounts used for onl...
Appeal Denial Loop
When PayPal denies your appeal, resubmitting the same documents and explanation will produce the same result. PayPal's r...
Account Frozen / Security Hold
PayPal froze your account for security reasons unrelated to AUP violations. Common triggers include suspicious login att...
Multiple Account Detection
PayPal detected that you have or had more than one account, which violates their policy of one personal and one business...
Sanctions / OFAC Compliance Hold
PayPal is required by law to screen all transactions against OFAC (Office of Foreign Assets Control) sanctions lists. If...
Acceptable Use Policy Violation
PayPal's Acceptable Use Policy (AUP) prohibits specific types of transactions and business activities. Violations includ...
High-Risk / Fraud Review
PayPal categorizes certain account activities as high risk based on transaction patterns, industry classification, or ge...
Buyer Protection Dispute
A buyer filed a dispute or claim through PayPal's Buyer Protection program alleging item not received, item significantl...
PayPal Credit / Pay Later Issue
Issues with PayPal Credit or Pay in 4 (BNPL) affecting your seller account. High return rates, disputes on credit transa...
Seller Protection Denied
PayPal denied your Seller Protection claim, meaning you are liable for a chargeback or dispute amount. This happens when...
180-Day Funds Hold
The 180-day fund hold is PayPal's most severe financial restriction. It typically follows account closure for policy vio...
Cross-Border / Currency Restriction
PayPal restricted your account due to cross-border transaction concerns, currency conversion issues, or operating in a c...
PayPal Account Limitation Review
Structured guidance for PayPal account limitations including temporary holds, permanent restrictions, and verification r...
Document / KYC Request
PayPal periodically requires additional documentation to comply with financial regulations. This is triggered by reachin...
Business Account Upgrade Required
PayPal determined your personal account is being used for business purposes and requires an upgrade to a Business accoun...
Withdrawal / Sending Limit
PayPal imposed limits on how much you can withdraw, send, or receive. Limits are typically linked to unverified accounts...
Stripe17 types
View hubAccount Termination / Permanent Closure
Stripe terminates accounts for severe policy violations, confirmed prohibited business types, repeated unresolved compli...
Prohibited Business Type
Stripe maintains a list of prohibited and restricted business types based on card network rules and regulatory requireme...
Suspicious Activity / Fraud Hold
Stripe's fraud detection systems flag accounts showing patterns consistent with fraudulent activity: rapid-fire small tr...
Excessive Chargebacks/Disputes
Stripe monitors your chargeback (dispute) rate against card network thresholds. Visa requires merchants to stay below 0....
High-Risk Business Category
Stripe's automated risk engine continuously monitors processing patterns. When your account shows risk indicators — new ...
Connect / Marketplace Platform Issue
Stripe Connect platforms are held liable when their connected accounts (sub-merchants) violate policies, fail KYC, or ge...
Payout Reserve Imposed
Stripe imposes reserves when your account's risk profile warrants additional protection against potential chargebacks an...
MATCH / TMF List (Terminated Merchant File)
When Stripe terminates your account for certain reasons (excessive chargebacks, fraud, AML violations, illegal activity)...
KYC/Verification Incomplete
Stripe is legally required to verify the identity of all account holders under Know Your Customer (KYC) regulations. Whe...
Stripe Account Review
A general account review occurs when Stripe's systems detect patterns that require human investigation. This could be tr...
Radar / Fraud Prevention Block
Stripe Radar uses machine learning to score every transaction for fraud risk. When risk scores exceed your configured th...
Subscription / Recurring Billing Issue
Subscription-based businesses face unique enforcement risks on Stripe. High dispute rates from recurring charges — often...
High Refund Rate / Refund Pattern Issue
Stripe monitors refund rates independently from chargebacks. A consistently high refund rate (typically above 5-10%) sig...
Customer Complaint Review
When Stripe receives direct complaints from your customers about unfulfilled orders, products not matching descriptions,...
Payout Delay / Extended Schedule
Stripe may extend your payout schedule from the standard 2-business-day rolling to longer periods (7, 14, or 30 days). T...
Unusual Volume Spike
Stripe flags accounts that show sudden, significant increases in processing volume compared to their historical baseline...
Identity Verification Failure
Stripe Identity requires document verification and sometimes biometric checks. Failures occur when documents are blurry,...
Google Ads12 types
View hubCircumventing Systems Policy Violation
Google detected attempts to circumvent their advertising systems, enforcement actions, or policies. This includes creati...
Unacceptable Business Practices
Your Google Ads account has been suspended for unacceptable business practices. Google has determined that your business...
Google Ads Malware / Unwanted Software
Google's security systems detected malware, phishing elements, or unwanted software on your website or landing page. You...
Multiple Account Abuse / Circumventing via New Accounts
Your Google Ads account has been suspended for multiple account abuse. Google has determined that you operate or are ass...
Misrepresentation Policy Violation
Google found that your ads or website make misleading claims, omit important information, or present an inaccurate pictu...
Google Merchant Center / Shopping Ads Suspension
Your Google Merchant Center account has been suspended, affecting your Google Shopping ads and free product listings. Co...
Destination / Landing Page Violations
Your Google Ads account has been suspended for destination violations. Google determined that your landing pages have is...
Restricted Content / Regulated Industries
Your Google Ads account has been suspended for advertising restricted content or operating in a regulated industry witho...
Google Ads Billing / Payment Issue
Your Google Ads account has been suspended due to billing problems. This can include unpaid balances from declined payme...
Suspicious Payment Activity
Google has flagged unusual payment activity on your ad account. This could involve using payment methods that cannot be ...
Google Ads Trademark Violation
A trademark owner has filed a complaint about the use of their trademarked terms in your ad text, display URLs, or exten...
Advertiser Identity / Business Operations Verification Failure
Your Google Ads account has been suspended because you did not complete advertiser identity verification or business ope...
Adyen6 types
View hubAdyen Contract Termination / Offboarding
Adyen has decided to terminate your merchant agreement. This is typically the result of unresolved compliance issues, pe...
Adyen Merchant Risk Review
Adyen's risk management team has placed your merchant account under review based on transaction patterns, chargeback rat...
Adyen PCI Compliance Failure
Adyen requires all merchants to maintain PCI DSS (Payment Card Industry Data Security Standard) compliance. Non-complian...
Adyen Compliance Verification
Adyen requires compliance verification as part of regulatory obligations (AML/KYC) or contractual requirements. This can...
Adyen Suspicious Payment Pattern
Adyen's fraud detection systems identified suspicious patterns in your transaction data. This could involve velocity spi...
Adyen High Refund Ratio Alert
Your Adyen merchant account has been flagged because your refund rate exceeds acceptable thresholds. High refund ratios ...
eBay Seller6 types
View hubeBay MC999 Restriction
eBay's MC999 restriction is a broad account-level suspension triggered by eBay's automated trust and safety systems. It ...
eBay Policy Violation Suspension
Your eBay seller account has been restricted for specific policy violations. This can include listing prohibited items, ...
eBay VeRO / Intellectual Property Complaint
A brand owner or rights holder has filed a complaint through eBay's VeRO (Verified Rights Owner Program). VeRO complaint...
eBay Linked / Multiple Account Suspension
eBay detected a link between your account and another account, typically through shared IP addresses, device fingerprint...
eBay Selling Limit Violation
eBay imposes selling limits on new or restricted accounts to manage risk. Limits can apply to the number of items you ca...
eBay Below Standard / Defect Rate
Your eBay seller performance metrics have fallen below standard. eBay evaluates sellers on the 20th of each month using ...
Lazada6 types
View hubLazada Fake / Invalid Tracking Violation
Lazada has detected that tracking numbers submitted for your orders are invalid, fake, or prematurely entered before act...
Lazada Seller Performance Suspension
Your Lazada seller performance metrics have fallen below acceptable levels. Lazada tracks cancellation rates, late shipm...
Lazada Product Authenticity Issues
Lazada has flagged products in your store for authenticity concerns. This can be triggered by brand owner complaints, cu...
Lazada Seller Policy Violation
Lazada has identified violations of their seller policies in your account. This can range from listing prohibited items ...
Lazada Product Quality Point Deduction
Lazada's penalty point system has assessed quality deductions against your account based on product quality complaints, ...
Lazada Cancellation Rate Suspension
Your Lazada seller account has accumulated a high rate of seller-initiated cancellations. The primary causes are out-of-...
MercadoLibre6 types
View hubMercadoLibre Prohibited Product Listing
Your MercadoLibre listings include products that fall under the platform's prohibited or restricted categories. Prohibit...
MercadoLibre Seller Reputation Suspension
Your MercadoLibre seller reputation (thermometer) has dropped to a level that triggers restrictions. MercadoLibre's repu...
MercadoLibre Account Health Score Suspension
Your MercadoLibre account health score (seller thermometer) has dropped below acceptable levels due to a combination of ...
MercadoLibre Listing Policy Violation
MercadoLibre has detected violations in your product listings. This can include inaccurate descriptions, prohibited keyw...
MercadoLibre Buyer Claim Escalation
Your account has been impacted by a high rate of buyer claims filed through MercadoLibre's buyer protection program. Cla...
MercadoLibre Shipping Delay Penalty
MercadoLibre penalizes sellers for late shipments and delivery delays. The platform tracks handling time and delivery da...
Payoneer6 types
View hubPayoneer Account Compliance Review
Payoneer's compliance team is reviewing your account as part of their regulatory obligations. This can be triggered by t...
Payoneer Marketplace Payment Hold
Payoneer is holding payments received from marketplaces (Upwork, Fiverr, Amazon, etc.) pending a review. This is commonl...
Payoneer Verification Required
Payoneer requires additional identity or business verification to continue using your account. This is part of their KYC...
Payoneer Suspicious Transactions
Payoneer has flagged transactions on your account that match patterns associated with fraud or financial crime. This inc...
Payoneer Document Mismatch / Inconsistency
Payoneer's verification team found inconsistencies in your submitted documents. This includes name variations between do...
Payoneer Inactive Account Closure
Payoneer closes or downgrades accounts that have been inactive for an extended period (typically 12+ months). Before clo...
Shopee6 types
View hubShopee Policy Violation
Shopee has identified violations of their seller policies in your account. This can include listing prohibited items, mi...
Shopee Prohibited Product Listing
Your Shopee listings include products that fall under Shopee's prohibited or restricted categories for your marketplace ...
Shopee IP / Counterfeit Claim
A brand owner has filed an intellectual property complaint through Shopee's IP Protection Platform (SIPP). The complaint...
Shopee Seller Risk Monitoring
Shopee's risk monitoring system has flagged your seller account for review. This automated process evaluates multiple ri...
Shopee Late Shipment Penalty
Shopee penalizes sellers who fail to ship orders within the specified days-to-ship (DTS) window. Your late shipment rate...
Shopee Chat Response Violation
Shopee monitors seller chat response rates as a key performance metric. Your response rate has fallen below the required...
Shopify Store6 types
View hubShopify Store Terms of Service Closure
Shopify has determined that your store violates their Terms of Service or Acceptable Use Policy to a degree that warrant...
Shopify Policy Violation
Shopify enforces its Acceptable Use Policy (AUP) to maintain trust across the platform. Violations can include selling p...
Shopify Chargeback Threshold Exceeded
Shopify Payments monitors your chargeback (dispute) rate against card network thresholds. When chargebacks exceed 1% of ...
Shopify DMCA / IP Takedown
A rights holder has filed a DMCA or intellectual property complaint against your store. Shopify is legally required to a...
Shopify Dropshipping / Fulfillment Complaint
Customer complaints about dropshipping practices have triggered a review. Common issues include excessively long shippin...
Shopify Payment Risk Review
Shopify's payment risk engine flags accounts showing patterns associated with fraud or financial risk. This includes sud...
Square6 types
View hubSquare Prohibited / Restricted Business Type
Square has determined that your business type falls under their prohibited or restricted categories. Square's Acceptable...
Square Account Risk Review
Square's risk assessment team has placed your account under review. This general review can be triggered by business typ...
Square Chargeback Monitoring Program
Square monitors chargeback rates across all merchants. When your dispute rate exceeds acceptable thresholds, your accoun...
Square Card-Not-Present Fraud Spike
Square has detected an elevated rate of card-not-present (CNP) fraud on your account. CNP transactions (online, phone, k...
Square Suspicious Payment Activity
Square's payment monitoring systems flagged transactions on your account that match patterns associated with fraud, mone...
Square Bank / ACH Verification Issue
Square requires bank account verification before processing payouts. Issues arise when micro-deposits aren't confirmed, ...
TikTok Ads6 types
View hubTikTok Ads Policy Violation
TikTok's ad review system has identified violations of their advertising policies in your ads or account. This can inclu...
TikTok Ads Restricted Industry Violation
TikTok has determined that your business falls under a prohibited or restricted advertising category. TikTok prohibits a...
TikTok Ads Account Risk Review
TikTok's risk assessment system has flagged your ad account for review. This automated process evaluates account behavio...
TikTok Ads Suspicious Payment Activity
TikTok's payment verification system has flagged suspicious activity related to your ad account billing. This can includ...
TikTok Ads Landing Page Violation
TikTok's ad review team found that your landing page doesn't meet their advertising policies. Common issues include slow...
TikTok Ads Creative Rejection
Your TikTok ad creatives are being rejected for policy violations. Common reasons include misleading or exaggerated clai...
TikTok Shop6 types
View hubTikTok Shop Policy Violation
TikTok Shop has identified a violation of their seller policies. This can range from listing prohibited products, making...
TikTok Shop Product Authenticity Issue
TikTok Shop has flagged your products for authenticity concerns. This can be triggered by customer reports, brand owner ...
TikTok Shop IP / Brand Complaint
A brand owner has filed an intellectual property complaint against your TikTok Shop listings. TikTok Shop acts on compla...
TikTok Shop Account Risk Review
TikTok Shop's risk assessment system has flagged your seller account for review. This automated process evaluates seller...
TikTok Shop Customer Complaint Rate
Your TikTok Shop has accumulated a high rate of customer complaints, returns, or negative reviews. TikTok Shop monitors ...
TikTok Shop Shipping / Fulfillment Violation
Your TikTok Shop account has been penalized for shipping performance failures. TikTok Shop monitors late shipment rates,...
Walmart Marketplace6 types
View hubWalmart Trust & Safety Violation
Walmart's Trust & Safety team has identified concerns about your account. This can involve identity verification failure...
Walmart Prohibited Product Listing
Walmart's automated systems or manual review identified products in your catalog that fall under Walmart's prohibited or...
Walmart Price Gouging / Pricing Violation
Walmart actively monitors pricing across its marketplace for gouging and unfair practices. Pricing algorithms compare yo...
Walmart Late Shipment Suspension
Walmart tracks shipping performance against strict SLA requirements. When your on-time shipping rate drops below accepta...
Walmart High Order Defect Rate
Your seller account has accumulated a high order defect rate, which Walmart calculates based on cancellations, returns, ...
Walmart Listing Quality Violation
Walmart has strict listing content standards covering image quality, description accuracy, product attributes, and categ...
Wise6 types
View hubWise Sanctioned Corridor / Country Restriction
Your transfer or account has been blocked due to international sanctions compliance. Wise screens all transfers against ...
Wise Compliance Review
Wise's compliance team is conducting a review of your account based on regulatory requirements (AML, KYC). This can be t...
Wise Business Model Rejection
Wise has determined that your business model falls outside the types they can support. Wise restricts certain business c...
Wise Source of Funds Documentation Block
Wise is legally required under anti-money laundering (AML) regulations to verify the source of funds for certain transac...
Wise Suspicious Transaction Monitoring
Wise's compliance and fraud detection systems flagged one or more transactions on your account. Triggers include sending...
Wise Verification Failure
Wise was unable to verify your identity with the documents you submitted. Common issues include expired documents, blurr...
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